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PIE Jobs
A Unique Tech Culture
Since 2000, Pacific Internet Exchange has experienced tremendous growth in San Francisco. With the opening of our Data center, we have contributed to providing High Tech Professionals jobs in a very desirable open learning environment.
Pacific Internet Exchange, an Equal Employment Opportunity (EEO) employer, offers a challenging and supportive work environment, competitive salaries, and opportunities for professional growth.
PIE offers a comprehensive benefit package that includes health, dental, short and long-term disability coverage, and paid time off. We also have flexible scheduling, casual dress, and a Great team to work with!
For More Information? Just e-mail your resume to Jobs@PIE.us
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| Otaku Customer Support Technician ( NOC ) |
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PIE Inc is a rapidly expanding web hosting company which currently operates a Data center in San Francisco Bay area. We have continued to make major expansions into the managed dedicated and virtual private server markets. We are accepting applications for Customer Support Technicians to work directly at our San Francisco Data center.
Job Duties:
- Provide professional and friendly support consistently via telephone, Live help desk and Skype
- Troubleshoot and solve a wide range of customer support issues from basic to complex
- System monitoring and response
- Operating system and application installation/configuration
- Performing scheduled maintenance tasks
Skill Requirements:
- Solid working knowledge of RPM based Linux Distributions
- Solid working knowledge of Windows Server 2003/2008
- Experience with Apache, BIND, and IIS preferred
- Excellent customer service skills
- Excellent verbal and written communication skills
- Excellent problem solving skills
- Ability to work in a team based environment
- Ability to work flexible hours
- One year previous experience preferred
- Ability to work at our San Francisco Data center required
Benefits:
- Great working environment
- Exposure to state-of-the-art technology
- Free hosting account
- Flexible scheduling
- Health/Dental coverage after 90 days
- No travel
Enthusiastic, team-oriented individuals interested in working in a friendly and fast-paced environment, having the above qualifications,
are encouraged to submit their resume with cover letter to Jobs@PIE.us.
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| Technical Sales Consultant, Servers / Hosting |
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PIE Inc is a rapidly expanding web hosting company which currently operates a Data center in San Francisco Bay area. We have continued to make major expansions into the managed dedicated and virtual private server markets. We are accepting applications to work directly at our Data center.
Job Duties:
- Provide professional and friendly sales support consistently via telephone and electronic help desk
- Develop a deep understanding of PIE's products
- Operating system and application installation/configuration
- Outbound calling to targeted supplied leads
- Provide consultative services to business professionals
- Communicate and present to customers by phone, online and in-person
- Utilize a CRM tool to manage contacts and leads.
- Identify industry trends and recommend new product ideas
Skill Requirements:
- Solid working knowledge of RPM based Linux Distributions
- Solid working knowledge of Windows Server 2003/2008
- Experience with Apache, BIND, and IIS preferred
- Excellent customer service skills
- Excellent verbal and written communication skills
- Excellent problem solving skills
- Ability to work in a team based environment
- Ability to work flexible hours
- Ability to work at our San Francisco Data Center required
- Self starter and self motivated
Minimum Requirements:
- Experience with Linux
- 1-2 years Previous Business to Business technical sales experience
Benefits:
- Great working environment
- Exposure to state-of-the-art technology
- Free hosting account
- Flexible scheduling
- Health/Dental coverage after 90 days
- Some Travel
- Compensation is competitive based on experience.
Enthusiastic, team-oriented individuals interested in working in a friendly and fast-paced environment, having the above qualifications, are encouraged to submit their resume with cover letter to Jobs@PIE.us.
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| Linux Systems Engineer and Support |
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PIE Inc is a rapidly expanding web hosting company which currently operates a Data center in San Francisco Bay area. We have continued to make major expansions into the managed dedicated and virtual private server markets. We are accepting applications for Customer Support Technicians to work directly at Data center.
Job Duties:
- Provide professional and friendly sales support consistently via telephone, Live help desk and Skype
- Develop a deep understanding of PIE's products
- Operating system and application installation/configuration
- Identify industry trends and recommend new product ideas
Skill Requirements:
- Solid working knowledge of RPM based Linux Distributions
- Experience with Apache, BIND, and FreeBSD preferred
- Excellent customer service skills
- Excellent verbal and written communication skills
- Excellent problem solving skills
- Ability to work in a team based environment
- Ability to work flexible hours
- Ability to work at our San Francisco Data center required
- Self starter and self motivated
Minimum Requirements:
- Experience with Linux
- Previous experience with Distro installs and troubleshooting
- 2-3 years previous Linux system engineering experience
Benefits:
- Great working environment
- Exposure to state-of-the-art technology
- Free hosting account
- Flexible scheduling
- Health/Dental coverage after 90 days
- Compensation is competitive based on experience.
Enthusiastic, team-oriented individuals interested in working in a friendly and fast-paced environment, having the above qualifications, are encouraged to submit their resume with cover letter to Jobs@PIE.us.
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| Senior Software Developer |
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PIE Inc. is looking for an experienced PHP / Web developer to assist in the development of the internal applications that help run our daily operations. These areas include Billing, Helpdesk, Workflow Management, Monitoring and more. The successful candidate will be detail-oriented, and must be able to deliver software projects from start to finish.
Job Duties:
- Assist in the planning, development, testing, debugging, documenting and deploying of our internal software.
- Gather requirements and plan for future software development.
- Develop structured code that is easy to use, reliable, and maintainable.
- Develop testing procedures, and use those procedures for verifying software development.
- Help with the software debugging process. (Verifying, recording, patching, communicating).
- Provide adequate documentation for other developers and users.
- Deploy software in a 24/7 environment with minimal impact.
- Work primarily on development but also perform DBA tasks and systems administration duties as needed.
- Provide support for internal operations.
- Help develop tools needed to integrate new products into our systems.
Requirements:
- Proficient in PHP, and Web development Techniques.
- Experience developing relational databases.
- Familiarity with web architectures.
- Some JavaScript knowledge.
- System administration with strong Linux/Unix familiarity.
- Able to work effectively with minimal supervision
- Self motivated, goal oriented.
- Strong communication skills.
Pluses:
- Familiar with HTML::Mason, Database ORM's such as DBIx::Class, Class::DBI
- Familiar with AJAX, C, and Perl XS
- Experience in the web hosting industry.
- RPM Package development and repository knowledge
- Understanding of IPC (Signals, Unix domain sockets, message queues, etc.).
- Familiar with version control systems (CVS, SVN, etc.)
- A Bachelors in Computer Science or equivalent is preferred
Benefits:
- Great working environment
- Exposure to state-of-the-art technology
- Free hosting account
- Flexible scheduling
- Health/Dental coverage after 90 days
- Compensation is competitive based on experience.
Enthusiastic, team-oriented individuals interested in working in a friendly and fast-paced environment, having the above qualifications, are encouraged to submit their resume with cover letter to "Jobs@PIE.us".
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PIE Inc. is looking for an entry-to-intermediate level Perl developer with a passion for programming and a commitment to developing good code. The programmer will assist in the development of our internal applications, including Billing, Helpdesk, Workflow Management, Monitoring and more.
Job Duties:
- Participate in the full development life cycle of gathering requirements, development, testing, debugging, documentation, and deployment.
- Assist other developers with projects
- Lead development of small projects.
- Provide support for internal operations when needed.
Requirements:
- Experience with PHP
- Familiarity with web architectures
- Familiarity with Linux/Unix
Pluses:
- Familiarity with HTML::Mason, Database ORM's such as DBIx::Class, Class::DBI
- Familiarity with version control systems (CVS, SVN, etc.)
- Experience developing relational databases
- A Bachelors in Computer Science or equivalent is preferred
Benefits:
- Great working environment
- Exposure to state-of-the-art technology
- Free hosting account
- Flexible scheduling
- Health/Dental coverage after 90 days
- Compensation is competitive based on experience.
Enthusiastic, team-oriented individuals interested in working in a friendly and fast-paced environment, having the above qualifications, are encouraged to submit their resume with cover letter to "Jobs@PIE.us".
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